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3.6 | 132 Reviews

26.8 Cu. Ft. Standard-Depth French Door Refrigerator with Exterior Ice and Water Dispenser

KitchenAid KRFF577KBS

Available in 2 Color(s)

Features

  • ENERGY STAR Certified
  • EXTENDFRESH System monitors refrigerator & freezer temperatures
  • Exterior Ice and Water Dispenser for quick access while cooking
  • FRESHCHILL Full-Width Pantry with adjustable temperature settings

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.312"
  • Height: 68.68"
  • Depth: 35.93"
  • Energy Star Rated: Yes
  • Refrigerator Size: 26.8 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • Sabbath Mode: Yes
  • WiFi Connected: No

See More

 
Image Feature

ExtendFresh™ Temperature Management System

maintains optimal temperatures for fresh and frozen food. This single evaporator system uses sensors to continually monitor temperature levels in both the refrigerator and freezer and adapts the flow of cold air between them.

Image Feature

FreshChill™ Temperature-Controlled Full-Width Pantry

Lets you choose the optimal temperature for what you're storing with custom settings for Fish & Meat, Deli & Cheese and Wine.

Image Feature

Platinum Colored Interior with Metallic Accents

Brings premium style inside the refrigerator to complement the quality ingredients you keep on hand. Sleek silver colored walls accented by metallic trim on shelves, drawers and door bins offer a step up from the standard white interior.

Image Feature

Platinum Colored Interior with Metallic Accents

brings premium style inside the refrigerator to complement the quality ingredients you keep on hand. Sleek silver colored walls accented by metallic trim on shelves, drawers and door bins offer a step up from the standard white interior.

Image Feature

PrintShield® Finish

resists smudges and fingerprints. The specialized coating for stainless steel is easy to clean with just water and a soft cloth, so you can spend more time cooking and less time cleaning up the kitchen.

Image Feature

PrintShield™ Finish

resists smudges and fingerprints. The specialized coating for stainless steel is easy to clean with just water and a soft cloth, so you can spend more time cooking and less time cleaning up the kitchen.

Image Feature

Pull Out Tray

Pull Out Tray fits platters and casserole dishes without stacking

Image Feature

Slide-Away Shelf

Adjusts to accommodate items of different heights. It can be used as an additional full-depth shelf or the front half can be pushed back to make room for tall items like pitchers and carafes below.

Energy Star® Certified to exceed government standards for energy efficiency, supporting sustainability and helping to save money on utility bills.

ExtendFresh™ Temperature Management System maintains optimal temperatures for fresh and frozen food. This single evaporator system uses sensors to continually monitor temperature levels in both the refrigerator and freezer and adapts the flow of cold air between them.

Exterior Ice and Water Dispenser provides quick access to filtered water and ice to easily fill glasses, pitchers and measuring cups without having to open the refrigerator door.

FreshChill™ Temperature-Controlled Full-Width Pantry Lets you choose the optimal temperature for what you're storing with custom settings for Fish & Meat, Deli & Cheese and Wine.

In-Door-Ice® System hides the icemaker within the refrigerator door to free up shelf space inside. A removable ice bin provides easy access.

LED Interior Lighting turns on when the refrigerator door or freezer drawer is open, making it easy to find items inside.

Light-Touch Controls on the front of the refrigerator make it easy to choose temperature settings, control the icemaker and check the status of the water filter, all without opening the door.

Max Cool helps quickly chill recently loaded groceries by setting the refrigerator compartment to the lowest temperature levels and maintaining them there for up to 24 hours.

Measured Water Fill allows you to select and dispense the exact amount of filtered water you need with settings for ounces, cups or liters. It also saves favorite settings for frequently used items like a coffee pot or water bottle.

Platinum Colored Interior with Metallic Accents Brings premium style inside the refrigerator to complement the quality ingredients you keep on hand. Sleek silver colored walls accented by metallic trim on shelves, drawers and door bins offer a step up from the standard white interior.

PrintShield® Finish resists smudges and fingerprints. The specialized coating for stainless steel is easy to clean with just water and a soft cloth, so you can spend more time cooking and less time cleaning up the kitchen.

PrintShield™ Finish resists smudges and fingerprints. The specialized coating for stainless steel is easy to clean with just water and a soft cloth, so you can spend more time cooking and less time cleaning up the kitchen.

Pull Out Tray Pull Out Tray fits platters and casserole dishes without stacking

Sabbath Mode (Star-K Certified) Meets kosher requirements for use on the Jewish Sabbath and other holidays.

SatinGlide® Crispers and Pantry Drawers feature sturdy metal slides that open and close with ease, even when fully loaded.

Slide-Away Shelf Adjusts to accommodate items of different heights. It can be used as an additional full-depth shelf or the front half can be pushed back to make room for tall items like pitchers and carafes below.

Two-Tier Freezer Drawer with Storage Dividers allows you to organize frozen foods so they're easy to find. Adjustable dividers on each level let you customize the layout to suit your needs and keep smaller items from getting lost under larger ones.

Features

  • ENERGY STAR Certified
  • EXTENDFRESH System monitors refrigerator & freezer temperatures
  • Exterior Ice and Water Dispenser for quick access while cooking
  • FRESHCHILL Full-Width Pantry with adjustable temperature settings
  • IN-DOOR-ICE System frees up shelf space inside
  • LED Interior Lighting inside the refrigerator and freezer
  • Light-Touch Controls on the door make it easy to choose settings
  • Max Cool sets the lowest temperatures to quickly chill groceries
  • Measured Water Fill with custom presets for frequently used items
  • Platinum Colored Interior with Metallic Trim adds premium style inside
  • PrintShield® Finish resists smudges and fingerprints
  • PrintShield™ Finish resists smudges and fingerprints
  • Pull Out Tray fits platters and casserole dishes without stacking
  • Star-K Certified Sabbath Mode for use on religious holidays
  • SATINGLIDE Crisper and Pantry Drawers for ease of movement
  • Slide-Away Shelf adjusts to fit items of different heights
  • Two-Tier Freezer Drawer with Storage Dividers for easy access
Certifications
Ada Compliant No
Cee Tier Rating Not Rated
Prop65 CA
Star K Certified Yes
Ul Yes
Controls
Automatic Defrost Yes
Control Location Exterior
Control Options Vacation Mode
Cooling Type Single Evaporator
Door Ajar/open Alarm Yes
LCD Touch Screen No
Max Cool/fast Cool Yes
Sabbath Mode Yes
Details
Door Style Configuration French Door
Garage Ready No
Installation Configuration Freestanding
Installation Option Freestanding
Refrigeration Configuration Refrigerator
Refrigerator Type French Door
Dimensions
Product Height 68.68
Height To Top of Door Hinge 69.938
Carton Height 72.75
Gross Weight 352
Width To Remove Crisper 13.875
Height To Top of Cabinet 68.688
Carton Width 38.5
Total Refrigerator Capacity Volume 27
Product Depth 35.93
Depth With Door Open 90 Degree 48.125
Depth Excluding Doors 29.063
Cabinet Width 35.313
Depth Closed Excluding Handles 33.25
Depth Closed Including Handles 35.938
Dispenser Options Control/Child Lock; Filtered Ice; Filtered Water; Night Light
Dispenser Type Exterior Ice and Water
Carton Depth 36
Freezer Capacity Volume 7.8
Refrigerator Capacity Volume 19.2
Dispenser Pad Color Black
Net Weight 327
Product Width 35.312
Exterior Details
Base Grille Color Black
Cabinet Color Black
Cabinet Finish Textured
Counter Depth No
Door Color Black Stainless Steel
Door Finish Smooth
Door Style Contour
Handle Color Black Stainless
Handle Material Metal
Handle Type Reach Through Handle
Hidden Hinge Yes
Reversible Door No
Filter Details
Air Filter Indicator/reset Yes
Air Filter Part Number W10313870
Fresh Flow Air Filter Included Yes
Produce Preserver No
Water Filter Indicator/reset Yes
Water Filter Location Interior
Water Filter Part Number EDR2RXD1
Freezer Details
Freezer Compartment Type Slide-Out Door 2 Tier
Freezer Door Bins Pizza Pocket
Freezer Door Type Pull-Out
Freezer Drawer/basket 1 Full Width Lower Plastic; 1 Full Width Upper Plastic
Freezer Lighting LED
Freezer Number of Shelves 0
General
Energy Star® Qualified ENERGY STAR® Qualified
Résistant Aux Traces De Doigts Yes
Icemaker Details
Icemaker Factory Installed
Icemaker Location Refrigerator Door
Types of Ice Crushed/Cubed
Refrigerator Details
Conventional Shelves 1 Fixed Full-Width Glass
Humidity-controlled Crispers 2 Partial-Width
Liner Finish Platinum
Number of Doors 3
Number of Interior Shelves 5
Pantry Drawer Yes
Refrigerator Door Bins 3 Adjustable Full-Width; 3 Fixed Full-Width
Refrigerator Lighting LED
Spill-proof Glass Shelves 4 Adjustable Half Width
Temperature-controlled Drawers 1 Full Width Pantry
Smart Compatibility
Smart Appliance No
Warming Drawer Details
Temperature Range -5/+5 FC 33/45 RC

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.312"
  • Height: 68.68"
  • Depth: 35.93"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 26.8 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No

  • Extras

  • Sabbath Mode: Yes
  • WiFi Connected: No

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

3.6 out of 5

62% of reviewers recommend this product.

1 Stars

Poor Owners/Installation manual

51BOBBY 4/9/2026

Undoubtably the worst owners manual / installation manual I have ever received with a product. The one provided covers 5 different type refrigerators and does not show my particular model very well.
Originally posted on Kitchenaid.com

No, I do not recommend this product

4 Stars

Nice features but need more lighting in freezer

Daz17 1/19/2026

Bought this last month and like most of the features. Lighting in freezer
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Lots of room

Mahartl 12/28/2025

Loving my new refrigerator, its so roomy and lit well. Can see every thing in it at a glance!
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Beautiful and big!

Nezz 12/25/2025

I am in love with my appliances, they are beautiful, functional and the quality is amazing
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Beautiful appliance

Dsweeney_usa 12/15/2025

This is probably the best refrigerator I™€™ve owned. Great features and wonderful layout.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

4 Stars

ok

mr. j 12/2/2025

the manual does not match the model on the doors adjustment.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

3 Stars

Don't love Russel's of Neillsville

Momof C&J 11/29/2025

The purchase of this fridge was not pleasant. We were told we would receive a new one, out of the box. We received the floor model with no manual. The delivery people didn't bring the right water hose, told us to take care of it and left. The fridge was very loud at times (still is to some extent). We were told that this was normal when we called. We asked them to send someone to install the correct water hose. That person did not have the correct connector and would come back 3 days later. The loudest noise he told us was the ice maker looking for water. It had been dry pumping for a week. He turned it off and came back 3 days later to get the water connected. It was 10 days before we could get water from the fridge. Then we find out the color of our new, and what I thought was high end refrigerator has been discontinued so finding a matching stove would be almost impossible. While shopping for a new stove, NOT at Russel's of Neillsville where we purchased the fridge, we saw our refrigerator for $1,500 less! It was the floor model (so was ours) and it had a small scratch. I feel like we WAY overpaid for something that isn't as high end as I thought. I did write a letter to the manager of the store, and it has been a month with no response. I thought there should have been at least an apology for how this was handled. The fridge itself is nice and serves us well.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Love love this fridge!!

KBB! 11/21/2025

OMG!! It has exceeded my expectations for overall space, ease of food retrieval, freezer space
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Good layout and functionality. Sporadic pump noise

MichaelScott 10/28/2025

We bought this in April and installed in a new home in August after delays. We like the use and features. It has a pump noise that is loud enough to hear in the whole house at night. It happens during the day as well but less noticeable with all the kid running around.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

1 Stars

HORRIBLE stay away

BIGJC 10/21/2025

not even 1 year old and compressor went. Horrible. Never again. They wouldnt replace the fridge just wanted to replace condenser. IN teh trash it went1 3k out the window!
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Lots of great features

johnyg 10/11/2025

replaced our 5 drawer kitchenaid with the 3 drawer.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

2 Stars

Underwhelmed

Mounty 10/8/2025

I had high expectations understand the value of Kitchenaid... Love the fridge and the expert delivery and set-up. Disappointed with two things. 1) Plastic chrome on right vegetable crisper has sticky residue that I have not been able to remove fearing that further attempts will damage the finish. 2) Bottom drawer is not aligned leaving a crack that subsequently impacts the environment of the drawer. See photo.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

 Incentivized Review

4 Stars

Refrigerator and phone decoy

Ken2025 10/8/2025

The refrigerator works great but it makes a bizarre phone ringing noise every time we open and close the doors. The phone ringing is very annoying!
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great features

Boogaloo1020 10/2/2025

Great frig is great. We really like the look and features.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Good fridge, very expensive

yankeep 9/26/2025

I bought this at the recommendation of the repair man who couldn't repair mu old one. It works very well, but it is not as ergonomically sophisticated as my old refrigerator ( eg: shelving spacing, exterior handles protrude
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

2 Stars

Horrible service

Horrible service 4 9/14/2025

I called to register my refrigerator the phone number o no the registration card redirects you to a third party selling extended service. I registered anyway because my new refrigerator is leaking water. So I said I need a service call and they redirected me to the manufacture because it is only 5 months old. Upon connecting with the manufacture they knew NOTHING of me calling and registering my refrigerator. I only called the manufacture. So I had to register again then an hour later after registration a second time they transferred me to service which I was on hold again and then was disconnected Overall horrible customer experience
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Great Refrigerator

LOLYKINS 9/10/2025

I love the size and features. Capacity is great. Versatility is great
Originally posted on Kitchenaid.com

Yes, I recommend this product

4 Stars

Deedot1940 9/9/2025

There seems to be moisture/water collecting in the gasket on the freezer compartment slide out
Originally posted on Kitchenaid.com

Yes, I recommend this product

Customer Provided Photos

 Incentivized Review

5 Stars

Looks great

Ladak 9/3/2025

I am very happy that I chose this fridge. Looks great from the outside and the inside looks great. Lots of room and the shelves Can be adjusted.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

3 Stars

Fridge

Peeb62 8/27/2025

I love my Kitchenaid. However I purchased one 7 years ago and it seems to me it should have lasted longer. I expected more life after paying $4000. I had 2 ceritified Kitchenaid repairmen tell me it was not repairable. At a minimum Kitchenaid should Offered a discount on the new fridge. Disappointing. Fridge
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

4 Stars

Great with one flaw

Di house 8/25/2025

We have had it for about 3 weeks. So far it is great except deli/cheese drawer will not stay closed. It is always open about 1 to 2 inches.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great features

Howdee 8/21/2025

This is by far the best refrigerator I have owned. I am a short person and I can reach the back of the shelves and things on my top shelf and this is a 26cu ft refrigerator. It is also so stylish in my kitchen. The black brushed stainless steel is great for staying clean, free of fingerprints.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

5 Stars

SO far...so good!

dubbled21 8/5/2025

We bought this about 3 weeks ago now and so far it has been amazing. We love everything about this fridge!
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Great quality

DRPice 8/3/2025

We have owned it for about a year and still are surprised at the quality of this appliance.
Originally posted on Kitchenaid.com

Yes, I recommend this product

5 Stars

everything is fabulous

buds box 8/1/2025

love it, a great choice and we love the layout of the inside
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Excellent purchase

EddieKal 7/13/2025

We love this fridge/freezer! The black stainless is smudge free and after having the refrigerator for almost a month, I haven't had to clean a fingerprint off of it. The interior design is great, no wasted space in the fridge to accommodate the in-door water/ice dispense. The only thing I dislike about the freezer is the narrower divider pockets in each freezer bin. I've looked but there is no way to remove them without breaking them which I don't want to do. For us, that's wasted space since we have nothing that narrow to put in them.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Total CRAP

A_Games1 7/6/2025

Absolute JUNK!!!! I™€™ve had this model for just over three years. I™€™ve had the ice maker replaced twice and the compressor replaced once. The freezer just quit working again! Stay far away from this and don™€™t waste your money.
Originally posted on Kitchenaid.com

No, I do not recommend this product

3 Stars

Noisy

Kitchenaid king 7/5/2025

I works fine. Except it makes intermittent squeeks and clicks throughout the day Most noticeable during the night
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Great looking!

Merry Maiden 7/3/2025

So far so good! This is my second fridge, the first one just lasted 6 years so I™€™m hoping that this one will last longer.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

3 Stars

Good product, WAY too many emails

Dontsendmeemails23 7/2/2025

So far we like our refridgerator, how see ver the amount of emails that i am getting DAILY is absolute rediculous and reason i did not give 4 stars. To cancel emails had to go to website....all i wanted was a nice fridge NOT clooging my space with hey buy more, here we have a sale, act now and get 20% off....enough please. And ofcourse to be able to send this for no one in management to ever see, you have to enter...your email address! We do like our refridge though and would look at Kitchen Aid if and when that time comes.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

4 Stars

Plenty of room and very well lit.

Gary 73 6/24/2025

I purchased this 26.8 cu ft refrigerator 7 weeks ago. The KitchenAID delivery crew was very careful not to damage my oak flooring and lichen floor tile. They answered all my questions and also removed my old unit with no problems. Over the next 2 weeks I noticed water buildup on the top of the freezer door gasket. I called KitchenAID under the warranty and they arranged for a technician to visit 10 days later which was the earliest available appointment. The technician (from Flamingo repair) was on-time and quickly diagnosed the problem. The freezer door gasket was not adjusted properly and was too low. He made the necessary adjustments, then used a hair dryer to heat up the gasket to help make it seat better. All the adjustments worked and I now have no more water on the freezer gasket.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Beautiful & functional!!!

JGlas 6/20/2025

Love our new refrigerator in black stainless steel! Absolutely love the deep storage shelves in the door which hold a lot of items, leaving the shelves looking clear & uncluttered. The bonus feature: ability to dispense water/ice while the other door is opened!
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Slinger fridge

Slinger oven 6/19/2025

Love the look of the black stainless. Has lots of room!
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Great fridge but a bit noisy without explaination

Jbake 6/18/2025

Had this guy about 2 months. Seems rhe fridge temp control needs roo be adjusted frequently due to freezing produce/milk (initially set to 37 as recommended) but depends on the "fullness" of your fridge so all good there. It does make a strange "midnight booty call" sound after you open/close the doors. I chalk it up to it just re acclaimating and maybe skme pressure sensors but its sorta loud and weird. Seen other comments about this on various platforms but no actual answer or reason from "KitchenAid". Its loud when rhe waywr drains into the jce compartment and loud when it drops the ice. Basically a lot of weird lod noises from this fridge but seems to be great so far. We love the bigger ice capacity.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Defective black stainless steel

Linz3526 6/17/2025

The fridge is beautiful and functional. We bought an entire suite for new construction and it remained boxed until install last weekend. When we peeled the protective film off the door it took some of the black stainless steel film off with it. It is a small area but noticeable. That shouldn't happen with a $3000 fridge. I submitted this review almost a week ago and it has yet to be posted or acknowledged.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

4 Stars

Mostly love it

40 Cabbages, okay? 6/7/2025

This fridge is replacing a fairly new one that had a lot of problems. So far, I like this Kitchen Aid much better than my previous brand. However, I would like to say that the old one seemed to have more room. Also, I do not like the pull-out platter holder thingy. All it does is take up room and has a lip that stuff has to be lifted over. That shelf area is for milk, orange juice and large bowls, etc. not serving platters. And it can't be removed. So far, the ice maker is wonderful. I don't like the push back shelf. It seems less stable and is uneven and it is not needed. It also seems harder to reposition than the other shelves. This fridge makes several mysterious noises. They really aren't noises I mind too much and except for one of them they aren't loud, but I wish I knew what each one is caused by. Overall, I am quite happy with this fridge and hope to continue being happy.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

1 Stars

I spent too much money on this, not worth it

Montoya2025 6/3/2025

My compartments came damage and makes a weird noise
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

3 Stars

Worked okay for a few days before I had a problem

GSW25 6/3/2025

I purchased this refrigerator 3 weeks ago. The delivery crew was great and took extra car to place mats on both my hardwood and tile floors to avoid damaging them. They installed the water line and gave me a quick tutorial on how to run the control pad functions. After only a few days, I noticed water buildup on the top of the freezer door gasket. I wiped it off and it continued to form every day and I was concerned about mold/mildew forming. I contacted Kitchenaid and they arranged for a repair technician to visit but the earliest appointment was 10 days out. Fortunately this defect did not require immediate repair (such as loss of food due to low temp). The repair visit is still several days away so I don™€™t have a cause diagnosis yet for why the water is forming and I™€™m hoping whatever parts that may be needed to repair the problem are readily available. Otherwise it will require me to schedule another visit for the repair. Each repair visit will require me to adjust my schedule to be home as I am the only person in the household. I did not expect to run into a repair need so early for a Kitchenaid product! After I get the diagnosis and repair estimate I will update this review to reflect how simple or difficult it was to get the problem resolved.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Great features

Rocky54 5/19/2025

Bought this refrigerator about a month ago The wife loves it and so do I. It was worth the extra cost
Originally posted on Kitchenaid.com

Yes, I recommend this product

Customer Provided Photos

 Incentivized Review

4 Stars

Nice Fridge, lousy ice maker

Bill M. 5/13/2025

We are pretty happy with the refrigerator itself, but the ice maker is pretty lousy. It makes a lot of noise and makes only a few cubes at a time. The ice storage container, which is in the door, must not be very well insulated or cooled because the cubes show signs of evaporation within a day, and the ice clumps up soon after. When dispensing the ice, even in cube mode, you need to have the glass or container as high as possible in the dispenser to prevent small pieces of ice spraying all over the floor.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

5 Stars

1aschuetz 5/11/2025

We have only had the refrigerator for about 3 weeks. Our only concern is that the meat and cheese store is constantly open even after we close it.
Originally posted on Kitchenaid.com

Yes, I recommend this product

Customer Provided Photos

 Incentivized Review

5 Stars

Best refrigerator ever

Robbi J 5/6/2025

This is the best refrigerator I have ever had. Everything works! I just wish I could get an extended warranty.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

2 Stars

It can only get worse

What in the world 4/29/2025

We purchased the KitchenAid KRFF577KBS02 through Home Depot in May 2024. Shortly after, the refrigerator developed concerning noises. And there™€™s now a sound that resembles a pigeon cooing combined with a high-pitched whirling, or similar to a car™€™s squeaky fanbelt, and another noise that sounds like grinding or a muted hammer drill. We had a previous grinding noise that a service tech dismissed as normal, but these new noises are different, which couldn™€™t be duplicated while the tech was here to evaluate on a second visit ™€" and the original noise is still ongoing. These noises are load enough to hear from another room with a TV on and the volume up because I'm hard of hearing, lol. This is disappointing and for the premium price of this model, you would expect quieter performance.
Originally posted on Kitchenaid.com

No, I do not recommend this product

4 Stars

Right hand Door

JMR1 4/25/2025

We really like our new refrigerator except form one thing, the right hand door swings open to fast and hits on it's stop. There is no friction to stop it. I am concerned this may cause a door problem down the road. is there a fix for this?
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Everything is great about it! I love the freezer a

Papabear1 4/23/2025

This is a wonderful refrigerator! I absolutely love it. It holds so many things and I love the pull out shelf that slides! I would highly recommend this refrigerator above all others.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Broke in 6 weeks

Molded Health Hazard 4/18/2025

This PREMIUM PRICED unit failed 6 wks after purchase. We lost all contents and have been without refrigeration for nearly a month. Though it was cleaned from all the melting contents, the unit molded waiting 3 wks for Kitchen Aid to repair it. We want a NEW ONE!!! We are paying thousands for a refrigerator that is now a health hazard. DO NOT BUY KITCHEN AID. DO NOT BUY FROM NEBRASKA FURNITURE MART. DO NOT BUY FROM SQUARE TRADE. SKU63798870 02/23 KITCH-KRFF577KPS-Refer26.8 cf 3-Door W/ 2518.00 Each Y 2,518.00
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

3 Stars

Nice fridge but have some issues

BarbM25 4/8/2025

I™€™ve had my fridge for about 2 months. Overall it™€™s a nice fridge but the large drawer doesn™€™t stay shut. When you open the door the drawer slides open. We also had finish issues with the front side of each drawer. It took 3 visits to get drawer fronts that are acceptable. They still don™€™t look great though.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

4 Stars

JMR1 4/5/2025

The only thing I am concerned about is the way the right hand door swings out and into its stop. If we aren't careful it hits the stop hard and I am worried that over time that may cause something to break around the hinges. Has this been a problem before with this model? Is there a fix for this? Other then that we really like it.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

5 Stars

R85-23 3/24/2025

Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

3 Stars

Mixed Reviews

Robin H. 3/6/2025

This is our 3rd kitchenaid frig. after replacing one from 2017 with many issues, then one in 2021 still having issues and now another one in 2025. Because we were having trouble with ALL of them. Many technician trips to our home. Each time Kitchenaid gave us an offer to bring yet another new frig at good price, which my husband took teach offer, Because my husband wants all of our appliances to match so we stayed with Kitchenaide. So we bought our 3rd frig at a discounted price yet again, trust me I had and still have reservations. The 3rd frig is identical to our last model "we were told", except now the interior has changed to a medium grey. Which I found out I Don't Like, It makes it quite hard to see things inside, its no longer white and bright. And they made the top shelves not as high as before, so I can no longer keep my coffee creamer up with my milk. Our 2 qt.milk and Oj containers just fit in the upper shelf, that is max height. The door shelves shrank, so we had to rearrange everything that used to be in the old frig. UGH!!!!! Now the freezer... its also grey inside, and let me tell you its dark inside!! Now I sometimes need a flashlight to rumage around the freezer cause the lighting is very poor!!! Need more lights. Lets hope the ice maker can hold up this time. Our very last model had plastic breaking into the ice bin.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

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